Finding the Ideal Balance – "Where Risk and Cost of Quality Meet"

What is the answer to improve value for customers and reducing overall costs? Part of the answer resides within the functional activities of risk and cost of quality management. These critical processes are needed to reach and maintain the optimum operating space, and provide the value customers seek. Common challenges to effectively pull these two processes together are similar in most organizations, but the strategies implemented to identify and mitigate these challenges is somewhat unique to every organization and often is not fully realized.